> For the complete documentation index, see [llms.txt](https://docs.ai.neevcloud.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ai.neevcloud.com/getting-started/billing-wallet.md).

# Billing and Wallet

The Wallet section provides a clear view of your current balance, GPU hours, and total credits used. NeevCloud uses a Wallet-based billing system to offer users a simple, transparent, and flexible way to manage their cloud spending. Instead of being charged per transaction or invoice, users can preload credits into their wallet; these credits are then automatically deducted based on GPU instance usage and other services consumed.

This approach ensures:

* Instant deployment without payment delays.
* Pay-as-you-go flexibility, letting you top up only what you need.
* Real-time cost tracking for better budget control.
* Seamless experience for both individual developers and enterprise teams.

## How the Wallet Works

When you sign up on NeevCloud, your account is credited with 10 free credits to help you explore and deploy your first GPU instance. As you begin using resources, credits are deducted automatically based on your instance's hourly usage until the free balance is exhausted. You can then recharge your wallet anytime to continue using services.

Once you add credits to your NeevCloud Wallet, the platform automatically uses these credits to charge your active GPU instances. Each running instance deducts credits hourly, based on its pricing plan (On-Demand or Reserved).

For example:

* If you deploy an NVIDIA T4 instance costing $0.35/hr, the wallet deducts $0.35 every hour from your available balance until the instance is stopped or deleted.
* When your wallet balance runs low, you will receive a low balance alert prompting you to recharge and avoid service interruption.

## Wallet Dashboard

The Wallet Dashboard provides a complete overview of your current financial activity within NeevCloud. You can view:

* Current Balance
* Current Month's Spend
* Total Credits Used

You can also access the Credit Usage Log, which provides transaction-level details:

This log helps you track how and where your credits are being consumed across different GPU instances and projects.

## Adding Credits

You can easily add credits to your NeevCloud Wallet to continue using GPU instances and services. When your free credits are exhausted, simply recharge your wallet to keep your workloads running without interruption.

### Steps to Add Credits:

1. **Select Credit Amount** – Choose from predefined values ($10, $25, $50, $100) or enter a custom amount.
2. **Select Account Type** – Choose between:
   * **Individual** – For personal users.
   * **Company** – For organizations requiring GST and tax compliance.
3. **Fill in Billing Details:**

   * Full Name
   * Country
   * State
   * Billing Address
   * GST Number (optional, but mandatory for organizations in India)
   * Tax ID / VAT Number (optional, visible if your country is outside India)

   Note: GST is mandatory for Indian organizations. For international users, the system automatically prompts for a Tax ID/VAT number based on your selected country.
4. **Payment**

   NeevCloud supports multiple payment options for a smooth and secure transaction experience.

   You can choose from Card, Bank, or UPI payment methods.

   **Card Payment**

   * Enter your Card Number, Expiration Date, and Security Code (CVV).
   * By providing your card details, you authorize NeevCloud to process your payment securely in accordance with the platform's billing terms.
   * Click Continue to Payment, then proceed with Pay or go Back if you wish to cancel.

   **Bank Payment**

   * Search and select your preferred bank from supported options including SBI, HDFC, HSBC, Bank of Baroda, Axis Bank, etc.
   * Once selected, click Pay to continue or Back to cancel.

   **UPI Payment**

   * You can use your preferred UPI app such as Google Pay, Amazon Pay, PhonePe, Paytm, or CRED.
   * Scan the displayed QR code or manually enter your UPI ID / number.
   * Click Verify and Pay to complete the transaction or Back to return to the previous screen.

## Payment Confirmation

Once your payment is successful, the system automatically updates your Wallet Balance to reflect the newly added credits.

You'll see a confirmation message displaying:

* Credits successfully added
* Updated wallet balance
* Total remaining credits


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.ai.neevcloud.com/getting-started/billing-wallet.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
